About Us
Get more leads with our cloud IVR system
With Knowlarity’s personalized IVR system (IVRS), your IVR addresses callers by their name and directs them to a suitable agent based on his call history, purchase history and location.
Get a professional image for your business
Use your IVR system to respond to all customer queries professionally. Reduce caller waiting time and direct them to the concerned department or agent to highly organized business communication system with an IVR number.
Boost agent productivity
Our cloud IVR solutions enable customers to handle most queries such as billing, basic information, etc. by themselves. The IVR would allow your agents to invest time on more complex client issues.
Use Knowlarity’s IVR system to handle a large call volume
Forget about the peak hour call load with Knowlarity’s cloud IVR solutions and handle up to 50 calls concurrently.
Who we are?
TCPL is specialized in Healthcare Information Technology, Enterprise Resource Planning (ERP) offering various software services and solutions to clinics, medium and large multi-specialty hospitals and enterprises houses.
The professional experience in Various domains has given TCPL’s solutions a cutting edge as they are developed from the perspective of the user.
TCPL, has a clientele and successful installation is around 220+ spread across India.
VISION
To get things going for our customer by employing innovative technology.
MISSION
To provide efficient and foolproof IT solution to our customers via our innovative, off-the-beaten-track technology paving the way for profitability and incessant growth in the revenues. In a nutshell, to emerge as an IT giant through complete customer satisfaction & employee motivation.
OUR SOFTWARE FEATURES
User friendly, Minimizing medical errors, Healthcare data-warehousing and analysis, 3 level security (Super-admin, admin and user), Data base back up.
PROMOTERS AND MANAGEMENT
Rahul Wanchoo is Founder, Director at TCPL, the proprietor of Sonic Group. He has added many feathers to his caps being a Graduate in Computer Science, Post Graduate in Marketing from Pune University.
He has an experience spanning over 10 years of work in Logistics (International & Domestic), Power Backup, Security Surveillance, Software & IT products.
Started his impressive journey with a Business Executive, entrusted with the task of handling corporate accounts with Bombino Express & Iqara Telecoms, then set up his own company wielding the baton of an Entrepreneur.
Made a foray in Business Venture in 2006 by providing Logistic support and solutions to corporate biggies like Reliance Communication, Tulip Telecom etc.
In 2008 donned the hat of a Business Partner for global power brands APC & Emerson, provided end to end power management solutions along with Security Surveillance & IT products to Private & Government organizations, having a client base of more than 1000 across Maharashtra.
In Dec 12 did a phenomenal launch of 1st dongle based EMR software for Doctors & Hospitals & within a short span of time, made HIMS solution accessible to more than 180 hospitals across India.